Yes, our fleet consists primarily of the latest Mercedes V-Class and similar premium minivans. All our vehicles are well-maintained, comfortable, and meet VIP transfer standards.

Our Mercedes V-Class vehicles comfortably accommodate up to six passengers. The luggage compartment offers ample capacity for standard luggage. We also offer alternative vehicles for larger groups or excess luggage.

You can make your reservation through our WhatsApp line or by calling us directly. Simply provide your passenger information, destination, and time.

Payments can only be made in cash on board or in advance via EFT/Bank transfer. Our transparent pricing policy ensures you see the exact amount before booking and avoids any additional charges at the end of your trip. Passenger information is collected, and your e-invoice will be sent to you as soon as possible.

We monitor your flight information and keep our vehicles ready for up to 60 minutes depending on your landing time.

Your driver will be waiting for you at the terminal exit, holding a welcome sign with your name or the vip2go logo. You can also contact us by phone or WhatsApp if necessary.

If you have a change of plans, you can cancel your reservation free of charge up to 24 hours before your reservation date and time. Simply contact us by phone or WhatsApp.

No, you don't need to book again. We'll easily update your existing reservation based on availability.

In such a case, you can reach our 24/7 Customer Support Line. You can also call us directly, send an email, or write to us via WhatsApp. All your feedback will be processed as quickly as possible.